Hello and welcome to our February update. We’d first like to take this opportunity to say a big welcome to clients who have recently started working with us, as well as a thank you to our ever-growing list of pre-existing clients and partners who continue to put their trust in our two decades of debt recovery expertise.
Your support is invaluable to us and we are truly grateful for the wonderful network of clients we’ve established right across the country.
In this month’s update we’re covering a number of important topics which are vital to your debt recovery journey with us, so keep reading to find out more about current court delay timescales as well as a summary of our asset trace report services.
OUTSTANDING INSTRUCTIONS: HELP US TO HELP YOU
We’re urging all clients to review workflow on a daily basis. Delays in providing us with instructions can have a significant impact on our liquidation rates for you. If you require support or advice with any of your cases in order to progress matters, or would like a full report of your workflow items, then please email clientservices@legalrecoveries.com.
At a minimum, if you can action any payment offers or urgent cases, then this would help both parties greatly.
COURT DELAYS: WHAT’S THE LATEST?
It’s important for us to make you aware that court delays are still ongoing and affecting cases right across the country. While this situation is out of our hands, we are doing everything we can to make the process as smooth as possible for our clients and keep everyone informed in relation to their specific cases.
These delays affect numerous processes across the court system, with delay times varying per area. A full list of the affected processes, and their corresponding estimated timescales, can be found below:
| Process | Average no. of working days before processing begins |
| Issue of new claim on paper | 9 |
| Support with fees (new applications) | 8 |
| Acknowledgement of service paper | 1 |
| Defence and/or counterclaim before issuing directions questionnaire on paper | 12 |
| Processing a directions questionnaire | 10 |
| Entering judgement (manual request on paper) | 32 |
| Correspondence and letters received via post or email | 64 |
| General application (no judicial action) | 35 |
| Total processing time from receipt of application to order or comment being typed | 52 |
| Time from referral to judge making order | 6 |
| Writs of control | 11 |
| Help with fees retrospective application (note once approved, refund can take 5-10 working days to show on your account) | 14 |
| Issue of charging order application | 20 |
| Drawing final charging orders | 20 |
| Issuing attachment of earning application | 7 |
| Issuing warrant of control paper | 1 |
| Transferring file to a local court from date of order/notice of transfer | 31 |
For further information and updates relating to the courts, please get in touch with our Client Services team.
YOUR ASSET TRACE REPORT EXPERTS
If you need information about a debtor, sole trader or limited company and want to know if they are likely to have the funds or assets to repay your debt if you take them to Court, then we’re here to help.
Our thorough trace and asset reports are beneficial for high value debt cases or where establishing a sole trader’s location is proving difficult, and you can enjoy a ‘boots on the ground’ service at the pre-legal stage which could save on costly court action fees.
These reports apply to all debtor types and provide data rich information from a range of trusted sources.
Our team can produce either mini or full asset trace reports, depending on your specific requirements, with photographic evidence and “off target” research collated where required, such as aliases, addresses and variants of a subject’s name.
To instruct us for your asset trace reports, you can select the reports from the drop down box from the “Instruct LRC” section on Debt Manager, or contact the Client Services Team if you need further help or information.
REVIEW MEETINGS & FEEDBACK
If you would like to arrange either a virtual or in-person review meeting, then please do not hesitate to let us know. These meetings are a useful way of reviewing the overall performance of your cases while offering you the perfect opportunity to ask any questions or iron out any issues. We can also make recommendations for automated authorities who are perfectly placed to support our work on your files and facilitate actions in a quicker way.
We also love to hear your feedback – good or bad. Please contact our client services team if you have any comments which might support our future service delivery.
WE’RE HERE WHEN YOU NEED US
If you need to call our Client Services Team, then please use the mobile numbers below to contact us directly:
- Rachel Rowbotham (Operations Director) – Mobile: 07985 725688
- Andrea Nicholls (Client Services Manager) – Mobile: 07917 367081
