LRC is a proud supplier to the utility sector, currently acting for a number of the top ten utility suppliers in the UK.
We currently collect utility debts in respect of unpaid utility supplies, HR /salary overpayments, broker, and developer debts.
We have a detailed knowledge of the utility industry and work with outsourced suppliers offering ancillary services to support recovery of non-payment of utility services.
We contacted LRC when we wanted to strengthen our collections processes and recover debt after we had exhausted our internal processes attempting to collect. From the off, LRC offered exceptional advice and support and helped us shape the way in which we approach collections. The team at LRC have a wealth of knowledge and experience which has enabled them to collect a significant amount of money on our behalf and through their professional approach have helped to change customer behaviour in many cases from infrequent to regular payers. LRC have tailored their collections activities to meet our needs and regularly make suggestions to make sure we spend our money wisely to ensure maximum return from their services . We are currently working with LRC to create a bespoke training package that they will deliver to staff across the business who manage and recover debt. I would not hesitate to recommend LRC for debt recovery.
LRC have been an excellent organisation to work with. They aspire and deliver to a partnership principle rather than a transactional relationship and as such have helped to unlock our strategic deliverables. They really are prepared to give added value in these times of economic stress.
At LRC, we recover a wide range of utility-related debts, including:
Our approach to utility debt recovery includes several key stages:
Yes, we regularly work with some of the largest utility providers in the UK and are well-equipped to handle large-scale utility debts. Our tailored solutions allow us to manage complex cases efficiently and in compliance with industry standards.
Pre-Legal Collections is a 30-day cycle where we contact the debtor using various methods, including letters, emails, phone calls, and SMS messages, to recover the outstanding debt before legal action is required. This step is aimed at resolving the issue without resorting to court proceedings.
Once a judgment is secured, we offer several enforcement options, including:
These methods help ensure that the outstanding debt is recovered based on the debtor’s situation.
We stay up-to-date with all relevant regulations in the utility sector to ensure our debt recovery process is fully compliant. Our professional and ethical approach protects your reputation while ensuring successful debt recovery.
Yes, through our **Debt Manager** platform, you can track and audit all of your cases in real-time. The portal allows you to view communications, monitor payments collected, track costs, and download management reports, giving you full transparency throughout the process.
LRC has extensive experience in the utility sector, working with top UK utility providers. Our bespoke solutions, industry expertise, seamless integration, and commitment to protecting your brand make us the ideal partner for your debt recovery needs.
We approach all debt recovery with professionalism and care, particularly when dealing with sensitive matters like salary overpayments. Our team works diligently to recover the debt while ensuring that relationships and reputations remain intact.
Yes, we offer continuous support throughout the debt recovery process. Our team is always available to provide updates, advice, and guidance, ensuring that your recovery efforts are aligned with the latest regulations and best practices.
If you have any questions about our service or would like to discuss your matters with us in greater detail, please contact the Business Development Team on 0330 024 6342
HEAD OF LITIGATION AND COMPLIANCE OFFICER FOR LEGAL PRACTICE (COLP)
Qualifying as a Chartered Legal Executive back in 2006 and with over 15 years’ experience in litigation law, along with industry knowledge and experience, means that Rachel advises, supports, and offer commercial resolutions to all disputes within your portfolio.
From the easy to the more complex caseloads, Rachel will help you understand the prospects of success across your portfolio – including costs, timescales, and outcomes.